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FREQUENTLY ASKED QUESTIONS

HOW FAR IN ADVANCE SHOULD I PLACE AN ORDER?

Please inquire about a custom order with as much notice as possible! I am typically booked out several weeks or months in advance, specifically around holidays, so advanced planning is important. I have limited availability for custom orders and may close custom ordering during heavy holiday seasons. Please note I will not be accepting orders with less than 1 week notice in special season.

WHERE ARE YOU LOCATED? DO YOU OFFER SHIPPING OR DELIVERY?

I´m located in 4 W Main st, #110, Christiansburg, VA.

DO YOU OFFER ALLERGY FRIENDLY OPTIONS?

Our standard desserts recipes contains wheat, egg and dairy.

I´m not making any vegan/gluten free/ sugar free desserts yet.

CAN YOUR DECORATED COOKIES BE FROZEN?

Absolutely! Freezing decorated cookies is a wonderful option if you have leftover cookies that you’d like to keep fresh for a later date. Additionally, if an order date is not available close to your event, selecting an earlier date and freezing cookies is a great option. As long as cookies are defrosted fully before being removed from the packaging, you will never know they weren’t freshly made!

Freezing Instructions

1- Carefully place cookies in airtight tubs or Ziplocs to freeze.

2- Take out of freezer the night before you’ll need them. Do not
open the container until they are completely thawed.

Enjoy!

CAN YOUR CAKES BE FROZEN?

I do not recommend frozen buttercream/fondant cakes.

WHAT PAYMENT METHODS DO YOU TAKE?

Debit/Credit Card, Venmo or zelle

I AM NOT SURE WHAT DESIGN I WANT. CAN I LEAVE THIS TO YOU?

YES! This is my favorite kind of brief! Please just give me your ideas on colors and theme and leave the rest to me.

The new HOKIE tradition!

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